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Confidence in the market place and in our services is essential. Trust is placed in our services on offer often without a second thought by the customer, such are the regulations and standards against which our services provided.


This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. ISO 9001 helps ensure that customers get consistent, good quality products and services, which in turn brings many benefits.

SIA Approved Contractor Status

TGS Security Specialists are demonstrably committed to customer service and the compulsory licensing of our staff. This means our customers can rest assured that every Security Officer deployed on their premises will be working within the law. The SIA have indicated that the benefits of using an Approved Contractor are wide-ranging and briefly summarised below.

Continuity of Service
Suppliers of security services who are not Approved Contractors are only  able to deploy staff that physically hold a valid SIA licence; to do  otherwise is a criminal offence. Approved Contractors could be given  special dispensation to deploy staff who have completed their training  and are waiting for their SIA licence application to be processed.  Approved Contractors will therefore be able to offer greater flexibility and operational effectiveness when supplying security services.

Best Practice and Continuity of Quality
You can be confident that the employment practices of the supplier have been extensively assessed in respect of quality and best practice.

Clear Customer Focus and Increased Flexibility
You can expect effective customer-focused procedures in place to overcome any issues that arise in service delivery. The ACS Standard encourages service customisation, rather than 'off-the-shelf' packages. This will help ensure that the services delivered more closely reflect your precise requirements.

Leadership and Innovation
The ACS is a progressive quality initiative. It's also a voluntary scheme. You can expect accredited providers to be highly responsive to change and swift to adopt new methods and best practices.

The Extended Police Family
The status of the ACS is recognised by the police and offers the  potential for enhanced working relationships. The aim is to provide practical benefits through 'joined-up' police, business and community initiatives.

Highfields ABC Approved Centre

HABC is a leading independent, Awarding Organisation operating in the compliance arena with an aim to promote education, training and qualifications. TGS Security Specialists aim to offer its students with the best possible service and opportunities within the industry. Tutors have a sound understanding of the industry, and know exactly what it takes to deliver an outstanding customer proposition. Qualifications are designed specifically to be relevant in the workplace, offering unique benefits to the students. All tutors have passed through rigorous screening in order to be selected. Qualifications are assessed in a fair and reliable manner with student needs being recognised as the most important feature in the process.

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